FAQ

How soon will my order ship, and when can I expect it?

Our shipping times vary depending on the brand. Orders typically ship out the same business day or within 1-2 days. While we strive for prompt shipping, unforeseen delays may occur on rare occasions. Generally, your product will arrive within 4-7 days. If there's an extended wait time, it'll be noted on the product page. We're committed to offering the fastest processing and shipping times in the industry, alongside top-notch customer service.

Which payment methods do you accept?

We accept a range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay).

What's your return policy?

We stand by a 30 Day Money Back Guarantee on all items. For details, please refer to our 30-Day Return Policy at the bottom of the page.

What's your cancellation policy?

You can cancel any order for a full refund before it ships. Notify us immediately at support@hrinventories.com if you wish to cancel. Once shipped, orders are subject to our 30-Day Return Policy.

What if my product arrives damaged?

Upon delivery, inspect your item(s) and packaging. Note any damage, including to the box, when signing. If damage is suspected but unable to be confirmed upon delivery, note "suspect damage" on the receipt. For damaged items, send photos to support@hrinventories.com for a replacement or compensation.

How do I place an order?

To order online, click "Add To Cart," proceed to checkout, and enter your shipping and billing details. For phone orders, call 07761 866025 for immediate confirmation and processing.

How will I know when my order ships?

Upon order placement, you'll receive an email confirming credit card authorization, shipping/billing information, and order processing. A subsequent email with a tracking number will be sent once your order leaves the warehouse. If an item goes out of stock, expect notification within one business day.

Will I receive an order confirmation via email?

Yes, an order confirmation will be sent to the provided email address for each order. We recommend saving this email for your records and ensuring correct email entry.

Do you charge sales tax?

Sales tax is only applied to orders shipped within Illinois. This can result in significant savings compared to ordering elsewhere.

Can I modify my order?

Yes, email us at support@hrinventories.com to request changes at no cost. Any price difference will be credited or invoiced accordingly. Changes are only possible before shipping.

For immediate order assistance, contact us via email at support@hrinventories.com or by phone at +44 77618 66025.